Our client is a leading allied healthcare provider offering multidisciplinary services to cater for individual needs. Their services include physiotherapy, occupational therapy, speech pathology, positive behavioural support and psychology. They are looking for a Speech Pathologist to join their vibrant team in Melbourne.

Reporting to the Senior Speech Pathologist, your role will be to provide evidence-based Speech Pathology interventions in a community setting, while delivering exceptional service to achieve customer satisfaction across the company’s portfolio.

Role Description

• Maintain a functioning knowledge and understanding of the various funding streams such as NDIS, Home Care Packages and the SWEP.
• Develop and maintain a regular appointment cycle with clients.
• Problem-solve unique challenges experienced by clients.
• Liaise and maintain good communications with patients, particularly with respect to jointly setting goals in the development of treatment strategies and ensuring informed consent.
• Efficiently and effectively conduct comprehensive Speech Pathology assessments and interventions for a diverse range of clients.
• Provide services in a range of locations including community and telehealth settings.
• Deliver group therapy programs where appropriate.
• Develop home programs to complement and support direct therapy.
• Maintain skill and knowledge of current trends in treatment techniques, and evidence based, best practice principles.
• Work a cross-section of clinical job roles as required, being willing to assist in all services and at all sites.

Quality

• Provide consistent, quality, strong evidence-based assessments, and interventions.
• Provide client-focused Speech Pathology services across all domains of the individual’s life.
• Maintain high quality, comprehensive documentation including progress notes, and reports.
• Demonstrate sound clinical reasoning and an ability to complete work independently.
• Adhere to the company Quality, Referral Management and Customer Experience Framework.

General

• Demonstrate the company values in all business undertakings.
• Liaising and building rapport with key stakeholders such as: Home Care Providers, NDIS Providers and Agents etc.
• Liaise and maintain good communications with interdisciplinary teams involved in patient care.
• Participate in regular continuing education sessions – both within the business and externally.
• Seek assistance from other clinical staff when faced with difficult clinical decision-making.
• Contribute to quality improvement projects.
• Maintain registration as a Speech Therapist and full financial insurance membership.
• Recommend and effectively merchandise products/services to clients.

Requirements and KPIs

• Achieve or succeed individual Minimum Billable Activity Target each month whilst adhering to client fee schedules.
• Achieve average team Customer Satisfaction Score (NPS) of +30 each quarter.
• Achieve minimum 90% Quality and Service Delivery Standard Score each month.

Key Selection Criteria

Qualifications and Experience

• Degree in Speech Pathology with current Speech Pathology Australia Membership.
• Minimum six months clinical experience is preferred but not mandatory.
• WWCC/police check/indemnity insurance.

Specific Knowledge and Skills

• Experience in community/aged care/paediatric arenas.
• Knowledge of the company’s products and services.
• Competent in the use of Microsoft Office suite and working knowledge of Cliniko.

Personal Attributes/Competencies

• Ability to work as part of a team as well as autonomously.
• Sincere passion for helping a diverse range of clients.
• Ability to establish genuine rapport with clients.
• Excellent verbal and written communication skills.
• Unrestricted current driver’s license and own car

Benefits

• Competitive Salary
• Relocation Package: $2,000  – $10,000
• Sponsorship
• Further education and training
• Career progression
• Work-life balance

If you are interested or would like to hear more information on this role, email Carole with your CV at carole@nexventur.com, or phone +353 (0)87 108 5537 or apply through our link.

Why apply through NexVentur

• We will offer you an exceptional career & relocation service for Ireland, Australia and the UK.
• We can assist with Visas, Flights, Insurance, Tax Advice, Bank & Forex and many more.
• We can assist with professional registration for Australia.
• We make life moves easy by creating life moving solutions.

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